Refund policy

30-day money-back guarantee

If a Tooltekt tool isn't right for you, you can return it within 30 days of delivery for a full refund of the product price.

How to start a return: email contact@tooltekt.com within 30 days of delivery with your order number. We'll reply with return instructions and the return address. Please don't send items back without contacting us first. Pack the item with all parts and accessories it came with.

Return shipping: if you're returning an item because you changed your mind or ordered the wrong one, return shipping is your responsibility. If the item arrived damaged, defective or wasn't what you ordered, we cover it: send us a photo and we'll make it right with a replacement or a full refund, including shipping.

Refunds: once we receive your return, we'll refund the product price to your original payment method and email you a confirmation. Your bank or card issuer may take a few business days to post the credit. Optional shipping protection charges are not refundable once an order has shipped.

Exchanges: need a different size or cutter? Contact us and we'll help you swap it.

Questions: email us at contact@tooltekt.com.